Enthos AI Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Enthos AI, a product of Masi Enterprises LLC ("Enthos AI," "we," "us," or "our"), governing your access to and use of the Enthos AI platform, website at enthos.ai, desktop application, mobile application, and all related services (collectively, the "Services").

By using Enthos AI, you agree to these terms. These terms include a binding arbitration provision and class action waiver in the Dispute Resolution section.

Eligibility and Account Registration

Eligibility

To use the Services, you must:

Be at least sixteen (16) years of age, or the age of majority in your jurisdiction, whichever is greater.
Have the legal capacity to enter into a binding agreement.
Not be prohibited from using the Services under applicable law.
Not have been previously suspended or terminated from the Services for violation of these Terms.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" will refer to that organization.

Account Registration

You must create an account to use the Services. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately at security@enthos.ai if you believe your account has been compromised.
You are responsible for all activities that occur under your account, whether or not you have authorized such activities.
You may not share your account credentials with any other person or allow any other person to access or use the Services through your account, except as expressly permitted by a team or enterprise plan.
We reserve the right to refuse registration, suspend, or terminate any account at our sole discretion.

Accuracy of Information

You represent and warrant that all information provided during registration and throughout your use of the Services is truthful, accurate, and not misleading.

Description of Services

Platform Overview

Enthos AI is an AI-powered personal agent platform that provides:

AI Assistance: Intelligent task management, content generation, research, drafting, and workflow automation powered by artificial intelligence.
Screen Context (Optional): With your explicit consent, the ability to capture and analyze screen content to provide contextual AI assistance.
Persistent Memory: A memory system that retains contextual information to personalize and improve your experience over time.
Integrations: Connections to third-party services (email, calendar, file storage, etc.) to enable automated workflows.
Content Creation: Tools for creating, editing, and publishing text-based and other content.

Service Availability

We strive to provide continuous availability of the Services but do not guarantee uninterrupted, error-free, or secure access. The Services may be subject to scheduled maintenance, updates, and occasional unplanned outages.
We reserve the right to modify, suspend, or discontinue any feature or aspect of the Services at any time, with or without notice. We will endeavor to provide at least thirty (30) days' notice before discontinuing material features.
The AI models underlying the Services may be updated, replaced, or modified at any time to improve performance, accuracy, safety, or compliance. Such changes may affect the behavior of AI-generated outputs.

Beta and Experimental Features

We may offer beta, preview, or experimental features that are provided "as-is" without warranty. Your use of such features is at your own risk. Beta features may be modified or discontinued without notice.

User Responsibilities

Lawful Use

You agree to use the Services only for lawful purposes and in accordance with these Terms, our Acceptable Use Policy, and all applicable laws and regulations.

Content Responsibility

You are solely responsible for all content you create, upload, store, or transmit through the Services, including but not limited to text, images, documents, and data ("User Content").
You are responsible for ensuring that your User Content does not violate any third-party rights, including intellectual property rights, privacy rights, and confidentiality obligations.
You are responsible for reviewing and verifying AI-generated content before relying on it, publishing it, or sharing it with others.

Account Security

You are responsible for maintaining the security of your account, including using a strong password and enabling available security features such as multi-factor authentication.

Compliance

If you use the Services in connection with your business, employment, or professional activities, you are responsible for ensuring that your use complies with all applicable industry regulations, professional standards, and organizational policies.

Acceptable Use

Your use of the Services is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. The current Acceptable Use Policy is available at enthos.ai/legal/acceptable-use.

Without limiting the Acceptable Use Policy, you agree that you will not:

Use the Services for any unlawful purpose or to violate any applicable law or regulation.
Use the Services to generate, store, or distribute content that is harmful, abusive, harassing, threatening, defamatory, obscene, or otherwise objectionable.
Use the Services to infringe on the intellectual property rights or other rights of any third party.
Attempt to gain unauthorized access to the Services, other user accounts, or any computer systems or networks connected to the Services.
Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Services.
Use automated means to access the Services beyond documented API usage.
Resell, sublicense, or redistribute the Services without our prior written consent.
Use the Services to build a competing product or service.
Deliberately attempt to circumvent safety measures, content filters, or other controls built into the AI systems ("jailbreaking").

The screen capture feature is disabled by default. Before enabling screen capture, you will be presented with a clear consent dialog that explains:

What data is captured.
How captured data is processed and stored.
How long captured data is retained.
How to disable screen capture.
Your rights regarding captured data.

You must provide explicit, affirmative consent (not pre-checked boxes) before screen capture activates.

Your Acknowledgments

By enabling screen capture, you acknowledge and agree that:

Screen capture may capture information belonging to third parties displayed on your screen. You are solely responsible for ensuring that you have the right to process such information and that your use of screen capture complies with all applicable laws, including privacy and confidentiality laws.
Screen capture may capture sensitive information, including but not limited to passwords, financial information, personal communications, and health information. While we implement automated filtering for certain categories of sensitive content, no filtering system is perfect.
If you use the Services in a workplace setting, you are responsible for compliance with all applicable employee monitoring and workplace privacy laws.
You will not use screen capture to capture content from systems you are not authorized to access.

Your Controls

You may disable screen capture at any time through the application settings.
You may pause screen capture temporarily.
You may exclude specific applications or windows from capture.
You may view and delete all captured screen data at any time.
A visible indicator will be displayed when screen capture is active.

Data Handling

Screen capture data is handled as described in our Privacy Policy. Raw screen capture images are deleted from our servers within seventy-two (72) hours of processing. Extracted contextual information may be stored in your memory profile.

Memory System

How Memory Works

The Enthos AI memory system stores contextual information derived from your interactions with the Services to provide personalized assistance that improves over time.

Memory Acknowledgments

By using the Services, you acknowledge that:

The memory system will store information about your preferences, context, and interaction history.
If you share information about third parties during your interactions, that information may be stored in your memory.
Memory data is used solely to personalize your experience and is not shared with other users or used for purposes other than service delivery.

Memory Controls

You may at any time:

View all stored memory entries.
Edit or correct any memory entry.
Delete individual memory entries or all memory data.
Export your memory data in a machine-readable format.
Disable the memory feature entirely.

Memory Retention

Memory data is retained for the duration of your active subscription. Upon account cancellation, memory data is deleted within thirty (30) days, unless you request earlier deletion or unless we are required by law to retain it.

Intellectual Property – User Content

Your Ownership

You retain all rights, title, and interest in and to your User Content. Nothing in these Terms transfers ownership of your User Content to Enthos AI.

License to Enthos AI

By submitting User Content to the Services, you grant Enthos AI a worldwide, non-exclusive, royalty-free, sublicensable (solely to our sub-processors for service delivery), and revocable license to use, reproduce, modify, and process your User Content solely for the purpose of providing, maintaining, and improving the Services for you. This license terminates when you delete your User Content or close your account.

No Training Use

We do NOT use your User Content to train AI models. The license granted above does not include the right to use your User Content for AI model training, development of new AI capabilities, or any purpose other than providing the Services directly to you.

Your Representations

You represent and warrant that:

You own or have obtained all necessary rights to your User Content.
Your User Content does not infringe on the intellectual property rights or other rights of any third party.
You have obtained all necessary consents from individuals whose personal data may be included in your User Content.

Intellectual Property – Enthos AI Platform

Our Ownership

The Services, including but not limited to the software, design, user interface, algorithms, AI models (to the extent proprietary), documentation, trademarks, logos, and all related intellectual property, are owned by Enthos AI or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License to You

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business purposes during the term of your subscription. This license does not include the right to:

Copy, modify, or distribute the Services or any part thereof.
Reverse engineer, decompile, or disassemble the Services.
Sell, resell, sublicense, or redistribute the Services.
Use the Services to build a competing product.
Remove or alter any copyright, trademark, or other proprietary notices.

Feedback

If you provide us with feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free, fully-paid, sublicensable, and transferable license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit such Feedback for any purpose, without obligation or compensation to you. You acknowledge that Feedback is not confidential.

DMCA Policy

We respect the intellectual property rights of others. If you believe that any content on the Services infringes your copyright, please send a notice to our designated DMCA agent at:

Email: dmca@enthos.ai

Mail: Enthos AI, Attn: DMCA Agent, New Jersey, United States

Your notice must include:

A physical or electronic signature of the copyright owner or authorized agent.
Identification of the copyrighted work claimed to be infringed.
Identification of the material claimed to be infringing and its location on the Services.
Your contact information (address, telephone number, email).
A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

We will respond to properly submitted DMCA notices in accordance with the Digital Millennium Copyright Act. We reserve the right to remove infringing content and to terminate the accounts of repeat infringers.

AI-Generated Content

Ownership of AI-Generated Content

Subject to applicable law, you own all content generated by the Services in response to your prompts, instructions, and inputs ("AI-Generated Content"), to the same extent as you own other User Content. Enthos AI claims no ownership interest in AI-Generated Content.

No Guarantee of Uniqueness

AI-Generated Content is produced by AI models that may generate similar or identical outputs for different users based on similar inputs. We do not guarantee that AI-Generated Content will be unique to you.

No Guarantee of Accuracy

AI-Generated Content is provided "as-is" without warranty of accuracy, completeness, or reliability. AI models may produce outputs that are:

Factually incorrect or outdated.
Biased, incomplete, or misleading.
Not suitable for your specific use case.
Not compliant with laws or regulations applicable to your industry.

You are solely responsible for reviewing, verifying, and validating all AI-Generated Content before relying on it, publishing it, or using it in any decision-making process.

No Guarantee of Copyrightability

The copyrightability of AI-generated content is an evolving area of law. Enthos AI makes no representation or warranty that AI-Generated Content qualifies for copyright protection, trademark protection, or any other form of intellectual property protection in any jurisdiction.

No Professional Advice

AI-Generated Content does not constitute professional advice of any kind, including but not limited to legal advice, medical advice, financial advice, tax advice, or investment advice. You should consult qualified professionals before making decisions based on AI-Generated Content.

Content Labeling

Where required by applicable law or platform policies, you are responsible for disclosing that content was created with AI assistance when publishing or distributing AI-Generated Content.

Third-Party Integrations

Authorization

When you connect third-party services to Enthos AI, you authorize us to access and process data from those services as necessary to provide the requested functionality. You represent and warrant that you have the right to authorize such access.

Third-Party Terms

Your use of third-party integrations is subject to the terms of service and privacy policies of those third-party services. We are not responsible for the practices of third-party services.

No Endorsement

The availability of third-party integrations does not constitute an endorsement of those services by Enthos AI. We do not guarantee the continued availability of any third-party integration.

Data Processing

When you use third-party integrations, data may be transmitted between Enthos AI and the third-party service. We process data from integrations in accordance with our Privacy Policy.

Payment and Billing

Subscription Plans

The Services are offered on a subscription basis. Current plans, features, and pricing are available at enthos.ai/pricing. We reserve the right to change our pricing at any time, subject to the Price Changes section below.

Payment

You agree to pay all fees associated with your chosen subscription plan.
Payment is processed through our third-party payment processor, Stripe, Inc. By providing payment information, you represent that you are authorized to use the payment method.
All fees are quoted in United States Dollars (USD) unless otherwise stated.
You are responsible for all applicable taxes, duties, and levies, except for taxes based on Enthos AI's net income.

Billing Cycle

Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected.
Your subscription automatically renews at the end of each billing cycle unless you cancel before the renewal date.
You authorize us to charge your payment method on file for each renewal.

Failed Payments

If a payment fails, we will attempt to process the charge again. If payment continues to fail after reasonable attempts, we may suspend your access to the Services.
We will notify you of failed payments by email and provide a reasonable grace period (at least seven (7) days) before suspension.
You remain liable for all unpaid fees.

Price Changes

We may change our pricing at any time. Price changes will take effect at the beginning of the next billing cycle after at least thirty (30) days' written notice.
For annual subscribers, price changes will not take effect until the next annual renewal date, provided that we will give at least sixty (60) days' notice before an annual renewal at a new price.
If you do not agree to a price change, you may cancel your subscription before the new price takes effect.

Free Trials and Promotions

Free Trials

We may offer free trial periods at our discretion. Free trial terms will be specified at the time of enrollment.
At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires.
We will notify you before your free trial ends and before any charge is made.
Free trials are limited to one per person or household. If we determine that you have previously used a free trial, we may cancel the trial and charge the applicable subscription fee.

Promotional Offers

Promotional offers are subject to their specific terms and conditions. Promotional pricing applies only for the stated promotional period.

Cancellation and Refunds

Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting us at billing@enthos.ai.
Cancellation takes effect at the end of your current billing period. You will retain access to the Services until the end of the period you have already paid for.
Upon cancellation, your account will be downgraded and your data will be handled in accordance with our Privacy Policy (data deleted within 30 days, backups within 90 days).

Refund Policy

Monthly subscriptions: We offer a full refund if you cancel within seven (7) days of your initial subscription or any renewal, and you have not made substantial use of the Services during that period.
Annual subscriptions: We offer a prorated refund if you cancel within thirty (30) days of your initial subscription.
No refund is provided for partial months of service, unused features, or dissatisfaction with AI-generated output quality.
Refund requests must be submitted to billing@enthos.ai within the applicable refund period.
Refunds will be processed to the original payment method within ten (10) business days of approval.

Data After Cancellation

You may export your data (including memory data) before cancellation using the export feature in Settings > Account > Export Data.
After cancellation, active data is deleted within thirty (30) days and backups within ninety (90) days, except as required by law.
Once data is deleted, it cannot be recovered.

Suspension and Termination

Suspension by Enthos AI

We may suspend your access to the Services immediately if:

You violate these Terms or our Acceptable Use Policy.
We reasonably believe your account has been compromised.
Your use of the Services poses a security risk to us or other users.
We are required to do so by law or legal process.
Your payment is overdue and the grace period has expired.

We will notify you of the suspension and the reason for it, except where prohibited by law or where notification would compromise security.

Termination by Enthos AI

We may terminate your account and these Terms if:

You materially or repeatedly violate these Terms or our Acceptable Use Policy.
We are required to do so by law.
We discontinue the Services entirely (with at least sixty (60) days' notice).

Termination by You

You may terminate your account at any time by canceling your subscription and requesting account deletion through Settings > Account > Delete Account or by contacting us at support@enthos.ai.

Effect of Termination

Upon termination:

Your license to use the Services immediately terminates.
You must cease all use of the Services.
Your data will be handled in accordance with our Privacy Policy.
Sections of these Terms that by their nature should survive termination will survive, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

Disclaimers

"As-Is" and "As-Available"

The Services are provided on an "as-is" and "as-available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Enthos AI disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

No Warranty of AI Performance

Enthos AI does not warrant that:

AI-generated content will be accurate, complete, reliable, current, or error-free.
AI-generated content will be suitable for your specific purposes.
AI-generated content will be free from bias, harmful content, or inappropriate material.
The AI models will perform consistently or predictably.
The memory system will accurately recall or represent all information stored.
Screen capture will accurately process all on-screen content.
The Services will be uninterrupted, secure, or free of errors, viruses, or other harmful components.

Not a Substitute for Professional Advice

The Services do not provide professional advice. AI-generated content should not be relied upon as a substitute for professional advice from qualified professionals in any field, including law, medicine, finance, accounting, or any regulated profession.

Third-Party Services

We make no warranties regarding the availability, accuracy, or reliability of any third-party service connected through integrations.

Limitation of Liability

Exclusion of Certain Damages

To the fullest extent permitted by applicable law, in no event will Enthos AI, its officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, goodwill, use, data, or other intangible losses, regardless of the cause of action or the theory of liability, even if Enthos AI has been advised of the possibility of such damages.

Cap on Liability

To the fullest extent permitted by applicable law, the total aggregate liability of Enthos AI arising out of or relating to these Terms or the Services shall not exceed the greater of:

The total amount paid by you to Enthos AI in the twelve (12) months immediately preceding the event giving rise to the claim; or
One hundred United States Dollars (USD $100.00).

Exceptions

The limitations above do not apply to:

Enthos AI's obligations under the DMCA Policy section.
Either party's indemnification obligations.
Liability that cannot be limited or excluded under applicable law.
Enthos AI's willful misconduct or gross negligence.

Basis of the Bargain

You acknowledge that the limitations of liability reflect a fair and reasonable allocation of risk between you and Enthos AI, and that without these limitations, the fees for the Services would be significantly higher.

Indemnification

Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Enthos AI, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Services.
Your User Content, including any claim that your User Content infringes the intellectual property rights or other rights of any third party.
Your violation of these Terms, the Acceptable Use Policy, or any applicable law.
Your use or misuse of AI-Generated Content, including any claim arising from your publication, distribution, or reliance on AI-Generated Content.
Your use of the screen capture feature, including any claim that screen capture violated the privacy or other rights of any third party.
Any third-party claim arising from data you processed through the Services.

Procedure

We will promptly notify you of any claim subject to indemnification. You shall have the right to control the defense of the claim, provided that you do not settle any claim without our prior written consent. We may participate in the defense of any claim at our own expense.

Dispute Resolution – Binding Arbitration

Informal Resolution

Before filing any formal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") by contacting us at legal@enthos.ai. We will attempt to resolve the Dispute informally within sixty (60) days.

Binding Arbitration

If a Dispute is not resolved informally, you and Enthos AI agree that the Dispute shall be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules.

The arbitration shall be conducted by a single arbitrator.
The arbitration shall take place in the State of New Jersey, or, at your election, may be conducted by videoconference.
The arbitrator shall apply the substantive laws of the State of New Jersey.
The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
The arbitrator may award any relief that a court could award, including injunctive or declaratory relief, but only to the extent required to satisfy your individual claim.

Class Action Waiver

You and Enthos AI agree that each party may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class, consolidated, or representative proceeding.

Exceptions to Arbitration

Notwithstanding the foregoing, either party may:

Bring an individual action in small claims court for disputes within the court's jurisdiction.
Seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

Opt-Out

You may opt out of this arbitration provision by sending written notice to legal@enthos.ai within thirty (30) days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, either party may bring claims in a court of competent jurisdiction.

Costs

If the value of your Dispute is $10,000 or less, Enthos AI will pay the arbitrator's fees.
If the value of your Dispute exceeds $10,000, arbitrator's fees shall be split as determined by the AAA's rules.
Each party shall bear its own attorneys' fees and costs, except as otherwise provided by applicable law or the arbitrator's award.

Governing Law

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of laws principles.

Jurisdiction

For any Dispute not subject to arbitration, you and Enthos AI consent to the exclusive jurisdiction of the state and federal courts located in the State of New Jersey.

Modifications to Terms

Right to Modify

We reserve the right to modify these Terms at any time. When we make material changes, we will:

Update the "Last Updated" date at the top of these Terms.
Notify you by email at least thirty (30) days before material changes take effect.
Provide a prominent notice on our website or within the Services.

Acceptance of Modified Terms

Your continued use of the Services after the effective date of modified Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and may cancel your subscription.

Non-Material Changes

We may make non-material changes to these Terms (such as formatting changes, typographical corrections, or clarifications that do not alter the substance of the Terms) without prior notice.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, Acceptable Use Policy, and any other policies or agreements referenced herein, constitute the entire agreement between you and Enthos AI regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.

Waiver

The failure of Enthos AI to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by Enthos AI.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. Enthos AI may assign these Terms without restriction.

Force Majeure

Enthos AI shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, war, terrorism, labor disputes, power failures, internet disruptions, or acts of third parties (including AI model provider outages).

Notices

Notices to you will be sent to the email address associated with your account or displayed within the Services.
Notices to Enthos AI must be sent to legal@enthos.ai or by mail to: Enthos AI, Attn: Legal Department, New Jersey, United States.

Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and Enthos AI. Neither party has the authority to bind the other.

Third-Party Beneficiaries

These Terms do not confer any rights on any third party, except as expressly stated herein.

Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the U.S. Export Administration Regulations and sanctions programs administered by the U.S. Office of Foreign Assets Control ("OFAC").

U.S. Government End Users

If the Services are acquired by or on behalf of the United States Government, the Services are provided as "commercial computer software" and "commercial computer software documentation" as defined in 48 C.F.R. 2.101, and the government's rights are limited to those specifically granted in these Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Enthos AI

Legal: legal@enthos.ai
Support: support@enthos.ai
Billing: billing@enthos.ai
DMCA: dmca@enthos.ai
Security: security@enthos.ai
Mail: Enthos AI, Attn: Legal Department, New Jersey, United States
Website: enthos.ai

_Effective as of April 10, 2026. Last updated March 27, 2026._